to open View Color Details page, as shown in
the Figure 3-3-1.e11 Help Desk Software Manual for customer support & service software
|
This option allows you to modify the color settings of the client and representative section.
To modify color settings of the client:
1. Open Configure Your Helpdesk page.
2. Click Color Settings (Client) to open View Color Details page, as shown in
the Figure 3-3-1.
Tip: You can also click on from the toolbar to access the View Color
Details page directly.
3. You can update colors in the following fields:
Field |
Description |
|
Header Bg |
Color of the top section of the background screen. |
|
Bottom Bg |
Color of the bottom section of the background screen. |
|
Active Bar Bg |
Background color of the active bar, below the main toolbar. |
|
Line Bg |
Background color of the lines differentiating various tickets. |
|
Unread Ticket Bg |
Background color of the unread tickets. |
|
Read Ticket Bg |
Background color of the read tickets. |
|
Active Bar Text |
Color of the text written in the active bar. |
|
Text Forecolor |
Forecolor of the text. |
Note: To select the color, enter
the color manually or click the color palette tool 
to open the Color Palette window. Click the
color you want or you can also insert the value in the Insert Value box.
4. Click 
to save the information.
Tip: If you don’t like the color,
click 
to restore the default color settings.
Note: Similarly, you can modify
color settings of the representative section. To modify, click Color Settings
(Representative)
in the Configure Your Helpdesk page and then follow the steps 3 and 4 as
mentioned above.