to open Configure Dynamic Client Groups page, as
shown in the Figure
13-5-1. This page will show you the attribute label, its field
type and whether that attribute is required field or searchable or both.e11 Help Desk Software Manual for customer support & service software
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This feature allows you to configure the forms for adding client groups.
To import client attributes:
1. Open Dynamic Forms page.
2.
Click Configure Dynamic Client
Groups to open Configure Dynamic Client Groups page, as
shown in the Figure
13-5-1. This page will show you the attribute label, its field
type and whether that attribute is required field or searchable or both.
3.
Click Import Attributes 
.
4. Import Client Attributes pop-up appears. Check the box you want to import, as shown in the Figure 13-5-2.
Note: Only attributes added in the Client Section under Configure Address Book will be displayed in this dialog box.
You cannot click the check box of the ticket attributes that has already been imported.
5.
Click 
to
add the client attributes.
Tip: Click 
to close the page after
adding an attribute.
Note: These attributes will be added to the Add Client Group page.
To modify attributes:
1. Open Configure Dynamic Client Groups page.
2. Click on the caption to be modified.
3. To know more about modifying an attribute, click here.
Note: You cannot modify the attribute type.
To delete attributes:
1. Open Configure Dynamic Client Groups page.
2. To know more about deleting an attribute, click here.
Note: System Default fields cannot be deleted. You
can identify a system default field by its 
icon.