Customize Toolbar

Toolbar is a shortcut on the top of each page, which is used to go to the various sections directly. Using this feature, you can view and modify the toolbar buttons as per your requirements.

To customize toolbar:

1. Open Configure Your Helpdesk page.

2. Click Customize Toolbar to open Customize Your Toolbar page.

Tip: You can also click on from the toolbar to access the Customize Your Toolbar page directly.

3. Select the buttons to be displayed in the toolbar from the Available Toolbar buttons, as shown in the Figure 3-5-1.

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Figure 3-5-1: Customize Your Toolbar

4. Click to add Available Toolbars Buttons to Selected Toolbar Buttons. The new buttons will be displayed at the bottom of the Selected Toolbar Buttons list.

Note: You can choose maximum of 20 toolbar buttons. If there are already 20 toolbar buttons and you want to add a new button, first remove the unwanted button by clicking. Then add the new toolbar button.

You can also arrange the position of toolbar buttons by clicking the Up and Down arrow in the Selected Toolbar Buttons.

5. Click to update the toolbar.