e11 Help Desk Software Manual for customer support & service software
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To delete an auto responder:
1. Open View Auto Responder page.
2. Check the box against the Auto Responder name to be deleted, as shown in the Figure 2-2-1.
Note: You can only modify the default auto responders, but cannot delete it.

3. Click
.
A confirmation box pops-up. Click
to confirm deletion.
4. A pop-up appears, as shown in the Figure 2-2-2. Click to select an auto responder to which the items of deleted auto responders would be assigned.
