from the main menu bar.e11 Help Desk Software Manual for customer support & service software
|
To view session history:
1. Click from the main menu bar.
2. On the View Settings page, click Session 
.
3. View Session Details page opens, as shown in the Figure 8-1-1.
Tip: You can also click on from the toolbar to access the View Session
Details directly.
Note: To print session history
page, click on the Name first. View Session Log page for that Name opens, as
shown in the Figure 8-1-2. Now click 
.
