Delete a Ticket

 

To delete a ticket:

 

1.      Click Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase, Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase or Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase tab from the Inbox screen.

2.      If the Find For box is not visible, click Find Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase, and then search for a ticket.

3.      Check the box against the Ticket Number (T. No.), you want to delete as shown in the Figure 3-12-1.

 

Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase

Figure 3-12-1: Delete Ticket

 

4.      Click Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase. A delete confirmation box pops-up. Click Help Desk Software, helpdesk software, customer support software, customer service software, trouble ticket software, knowledgebase to confirm the deletion of the ticket.